Shipping Information
We aim to get your order to you ASAP. Once your order has been dispatched, delivery time will be subject to the delivery service selected.
INTERNATIONAL SHIPPING
We offer Free Insured & Tracked Shipping worldwide, so everyone can enjoy our beautiful products! Unfortunately, we cannot speed up the international shipping or the transit time/customs clearance process, so sometimes shipping times may extend a bit, this is out of our hands.
All orders ship within 1-3 business days of purchase.
SHIPPING TIME:
- USA & Canada: 7 - 21 days
- Australia and New Zealand: 7 - 21 days
- Europe: 7 - 21 days
- Rest of the world: 7 - 21 days
If you just received a shipment notification please allow 1 to 6 working days for the tracking information to update.
Delivery times are dependant on your location. If you require your order urgently we recommend the Express Postage option. Zippy Shark is not liable for delivery delays caused by Australia Post or other shipping providers we use.
As our systems are automated, you have 24-hours to make any changes to the shipping address or order. We are not liable for orders that are sent to the incorrectly inputted address and we do not cover shipping costs if the address is inputted incorrectly or the parcel is not collected in time. An extra shipping fee will incur if the parcel needs to be resent, otherwise, we can refund the cost of the item.
Zippy Shark will not be liable in the event that a parcel is deemed lost in transit or delivered to an incorrect address by the postage company.